Last updated November 12, 2026. Arch City Junk Removal LLC, St. Louis, Missouri. Questions about any of this: email info@arch-cityjunkremoval.com or call or text 314-753-1237.
Privacy
What we collect
We only collect what you give us:
- When you book a pickup: your name, phone, email, pickup address, job type, the day and arrival window you pick, and any notes.
- When you send the estimate form: your name, phone, email, town or ZIP code, job type and message.
- When you call, text or email us: whatever you send us, including photos of the job.
How we use it
To price your job, schedule it, send your booking confirmation, reach you about your pickup, and answer your questions. That's it. We don't sell your information, and we don't share it with anyone for their marketing.
Text messaging opt-in data and consent will not be shared with third parties or affiliates for marketing purposes.
Who helps us
A few service providers handle your information for us: the company that hosts this website, the system that receives our bookings and form messages, and the service that delivers our emails. They can only use it to provide those services to us.
Cookies and tracking
We use Google Tag Manager to run Google's analytics and advertising tools on this site. They help us see how people find and use the site, and measure our ads. These tools may set cookies and collect information such as the pages you visit, the device and browser you use, and your approximate location. Google handles that information under its own privacy policy. You can limit this with your browser's cookie settings or Google's opt-out tools.
Our pages also load their fonts from a font service (jsDelivr), which sees your IP address the way any website you visit does. We don't use chat tools, and the information you type into our forms is never passed to Google or any ad network.
How long we keep it
We keep booking and contact records as long as we need them to do the job and keep normal business records. Want us to delete yours, or see what we have? Email info@arch-cityjunkremoval.com or call or text 314-753-1237 and we'll take care of it.
Kids
This site is for adults booking a service. We don't knowingly collect information from children under 13.
Terms
Booking
When you book online, you pick a day and a two-hour arrival window, and we email you a confirmation. An arrival window means we'll show up within those two hours. We may call or text to confirm details before the day.
Prices
Every job starts at $125, our minimum. Above that, we price by load size and by what your items weigh. Loads start at $125 for a quarter truck, $225 for a half, $375 for three-quarters and $500 for a full truck. We give you the price before we load anything, and nothing gets loaded until you approve it.
Changes and cancellations
Need to move or cancel your pickup? Call or text us at 314-753-1237 as early as you can. If we ever need to change your time, we'll contact you right away.
What we can't take
We can't haul hazardous waste, including paint, solvents, chemicals, fuel, oil, propane tanks, asbestos and medical waste. By booking, you confirm that what you're getting rid of is yours to get rid of and doesn't include hazardous materials. We may turn down any item we can't move safely.
On the day
Please make sure we can get to the items, and tell us up front about stairs, tight turns, pets or anything fragile nearby. Our arrival can shift with weather, traffic or an earlier job running long; if it does, we'll let you know. If anything isn't right, tell us right away so we can fix it.
This website
We keep the information on this site accurate, but prices, services and hours can change. These terms are governed by the laws of the State of Missouri.
Accessibility
Everyone should be able to find our prices and book a pickup. We build this site to meet the Web Content Accessibility Guidelines (WCAG) 2.2, level AA.
- Every page and the booking form work with a keyboard alone.
- Pages are structured for screen readers, and every photo has a text description.
- Text stays readable when zoomed to 200%, and color contrast meets AA levels.
- Animation turns off when your device asks for reduced motion.
Rather not book online? Call or text us at 314-753-1237 and we'll book it for you, any day from 6 AM to 7 PM.
If something on this site gets in your way, tell us: email info@arch-cityjunkremoval.com or call 314-753-1237. We'll respond and fix it.
